All furniture orders must be sent or faxed to:
1775 FIFTH AVENUE
BAY SHORE, NY 11706
PHONE: 800.275.3872
FAX: 866.275.3297
• Indicate your customer number on your purchase order.
• Indicate the ship to location with phone number and contact for the furniture products.
• Complete COM information is required including, source, pattern, color, yardage and application instructions for all fabrics, trims, cords, welts and leather.
• Use the COM tag if fabrics are other than Duralee or Highland Court for correct fabric identification at the factory
• Order and pay for Duralee and Highland Court fabrics if you are a pro-forma account.
• Send a deposit with your furniture order to the Duralee Fine Furniture office in Bay Shore
• Attach a cutting of the fabric to the hard copy and mail to the furniture division office in Bay Shore.
• Indicate your seat and back fill preference as either "Premium", "Luxury" or "Natural Feather & Down" and price accordingly.
• Select a wood finish if applicable on the item.
• Select a nail head trim if applicable.
• Indicate and price any upgrades or changes to the item from Options–Additional Pricing.
• Apply the appropriate discount you have been given from the retail prices.
• Apply the appropriate freight charges you have been quoted or from the freight chart.
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